optile attaches special importance to the personal data of its customers. For this reason, optile takes special care to comply with statutory data privacy laws, in particular the Federal Data Protection Act (Bundesdatenschutzgesetz – BDSG). Please take note of the following information.


The internet presence of optile provides information about optile GmbH and the services it offers. In addition, optile’s website offers its customers a restricted, password-protected customer area for managing their account.

This Website Privacy Policy applies to any use of optile’s internet presence by its customers, including the restricted customer area, unless otherwise specified herein (in particular: optile’s “Secure Storage” service is not subject to this Website Privacy Policy, but subject to optile’s Controller-2-Processor Agreement) and provided that the BDSG applies to such use, i.e. in particular if the customer is a sole proprietor or sole shareholder/director of a limited company (GmbH) or other individual.


As defined by German law, the responsible body is optile GmbH, Ganghoferstraße 39, 80339 Munich, registered in the commercial register of the local court of Munich under HRB 183178 (“optile”).

Generally, the pages of optile’s internet presence may be viewed without entering any personal data. Automatically collected data (see below) is anonymized prior to its storage and use.


optile collects personal data directly from the customer for the purpose of establishing, maintaining and handling business relations. In doing so, optile strictly adheres to the principle of data economy, as defined in the BDSG. Directly collected data includes without limitation the customer’s name and e-mail address.

optile uses the data collected from the customer for processing customer orders as well as for order-related communication with the customer (e.g. in case of further inquiries), further services and marketing offers. The customer is entitled to object to the use of the data for advertising purposes by contacting the above-mentioned responsible body at any time.

For the purpose of communicating with the customer, optile generally uses to the customer’s address and/or e-mail address.

Customer data is no longer used after termination of the business relationship with optile and deleted upon expiry of the statutory retention periods. In the event that the customer requests the deletion of his/her personal data prior to the expiry of this period, the data will be blocked instead of deleted.


optile uses the data collected from the customer exclusively for its own business purposes. The data will be disclosed exclusively to subcontractors of optile within the scope of business transactions. The data may be disclosed to certain service providers, e.g. credit reference agencies, for the purpose of identity verification and fraud protection.

The data will not be disclosed to third parties – in particular for the purpose of address trading.


In order to constantly improve the configuration of optile’s internet presence and its services, data for statistical purposes is collected on optile’s website. In doing so, all data automatically transferred by the customer upon visiting optile’s website is collected. This includes without limitation the IP address, visited pages of optile’s website, data and time of the visit, cookies as well as information on the used browser, operating system and language settings.

optile uses Google Analytics to evaluate the data collected this way. For this purpose, the data is processed in anonymized form. This particularly refers to the IP address, which is anonymized prior to further processing.


Cookies are text files sent to your computer in order to recognize it during the use of the website. In some areas of its internet presence, optile uses cookies in order to facilitate the use of the pages for the customer and/or make them more individual.

The customer can configure his/her web browser in such a way that he/she is informed about the use of cookies or that the use of cookies is prohibited. More information on this can be obtained via the help function of the used web browser (e.g. Microsoft Internet Explorer or Firefox).


This website uses Google Universal Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Universal Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.
You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics


Some parts of optile’s internet presence may contain links to websites of third parties in order to be able to provide the customer with extensive information. optile has no influence on the configuration of these websites and assumes no responsibility for their contents. The provisions of this declaration are not applicable to these external websites.


The customer may revoke his/her consent to the collection, processing and use of his/her personal data at any time with effect for the future. The revocation is to be addressed to the above-mentioned responsible body.

Please note that optile may no longer be able to render certain services in case of revocation.


Upon request, optile will provide information to the customer about his/her personal data. Upon request of the customer, the information may also be provided in electronic form.